Agree with last reviewer. Have spent 2 days trying to get through on the telephone, having to sit through recorded message about using the website before being out through to another recorded message saying all operators are busy and to call back later before being cut off. No option to join a queue or leave a message. Given the nature of their business ie dealing with people coping with bereavement, this just makes a stressful situation even more so. Unacceptable in 2018.
Things haven't improved in the last 2 years then! I STILL CONSTANTLY get the appalling message 'all our operators are busy, please try again later'. This is absurd in the 21st Century. There should AT LEAST be a call queue, even if only to tell you you are 38th in the queue!
Shockingly bad service, they've lost paperwork *twice*. Emails get the standard reply "we'll get back to you within 10 days" and magically it always takes at least that time.
I don't usually write reviews but I had to because the staff here were so kind and helpful. They helped me receive the information I needed quickly without any issues.
I have nothing but praise for the staff at this office. Every time I have telephoned I have spoken to a member of staff almost straight away after the recorded message. The staff have always been really helpful and courteous.
The Oxford District Probate Registry is a UK Local Government Office based in Oxford, South East England. The Oxford District Probate Registry is located at Combined Court Building, St Aldate's, Oxford OX1 1LY, UK.
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