Great service from Johnson Mazda Oxford. A big thank you to Maxine for all of your help.
I recently purchased a used Mazda and was pleased with the service I received from Maxine.
Very disappointed with the service at Mazda Oxford. The car had a repair performed under warranty, which took a very long time (2-3 weeks, during which time I had no courtesy vehicle) and poor communication. Car then developed an oil leak, so it went back in, under warranty. Dealer/Mazda refused to repair under warranty, charged for an investigation of the oil leak, quoted a repair that was incorrect and 20 times the cost of the repair successfully performed by my local garage. Raised complaint with The Motor Ombudsman, which has now been open for almost a year now, partly due to tardy responses from Mazda Oxford. Very poor.
Great service from Johnsons in buying an approved used M6 and great personal assistance from Maxine. Plenty of information and useful guidance. Have dealt with the garage for years, will continue to and would buy again.
Had my Mazda 2 serviced here. This was the first time I had done a service, only having owned a car for a year. The staff were really helpful and explained everything. The booking process was really easy online. She it came to the service they had it done swiftly and my car came back nice and clean! I also really like the health check video that is sent out during the service, I found this really informative.
Johnsons Mazda Oxford is a UK Car Dealer based in Oxford, South East England. Johnsons Mazda Oxford is located at 234 Botley Rd, Oxford OX2 0HP, UK.
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